Support
KickzBrary
Need help with KickzBrary? Find collection guidance, troubleshooting tips, privacy information, accessibility documentation, and ways to share feedback.
Getting Started
KickzBrary helps you build and enjoy a personal sneaker library. Add the pairs you own, keep their important details organized, browse your gallery, and view statistics about your collection.
Managing Your Collection
- Add a sneaker to your library and enter the details you want to keep.
- Add a photo to make the pair easy to recognize in your gallery.
- Edit an existing entry whenever its details need to be updated.
- Delete an entry when you no longer want it in your collection.
- Use the collection views to browse and explore the pairs you have added.
Collection Statistics
KickzBrary uses the information in your library to provide collection statistics. Keeping your sneaker details complete and consistent will help the app provide the most useful overview of your collection.
Import and Export
Import and export tools help you move or keep a copy of your collection data. Review an imported file before confirming changes, and store exported files somewhere secure. Exported files are no longer controlled by KickzBrary after you save or share them outside the app.
Troubleshooting
- If a photo cannot be added, check that KickzBrary has permission to use your photo library or camera in your device settings.
- If an import does not work, confirm that the file is a supported KickzBrary export and has not been modified or damaged.
- If collection statistics look incomplete, review the details saved for your sneaker entries.
- If the app behaves unexpectedly, close and reopen it, then make sure you are using the latest available version.
- Before reinstalling the app, export any collection information you want to keep.
Frequently Asked Questions
What information can I save for a sneaker?
You can save collection details such as the sneaker's name, brand, model, size, colorway, purchase information, personal notes, and a photo. The available fields may change as KickzBrary evolves.
Can I edit or remove a sneaker after adding it?
Yes. You can update an entry when its details change or delete it from your collection when you no longer want to keep it.
Does KickzBrary sell my collection data?
No. HSL Innovations does not sell your personal information or use your collection data to build an advertising profile.
What should I do before deleting the app?
Export any collection information you want to keep before deleting the app. Removing the app may also remove information stored locally on your device.
Can I request a new feature?
Yes. Suggestions for collection fields, organization tools, accessibility improvements, and other features are welcome through the Contact pageor on Instagram at @kickzbrary.
Privacy and Accessibility
KickzBrary is designed with privacy and accessibility in mind. You can review the related documentation below.
Feedback and Bug Reports
If you need help, want to report a bug, or have feedback about KickzBrary, please contact HSL Innovations through the Contact page. If you are reporting a bug, include your device model, iOS or iPadOS version, KickzBrary version, and the steps that led to the issue. Screenshots are helpful when available, but please remove any personal information first.